TTU students, faculty, and staff have recently received email scams with the Subject lines "TTU-Helpdesk" or "HELP DESK". Please do not respond to these phishing emails.
These emails are designed to trick you into giving away your eRaider username and password to computer hackers on the Internet. Remember - Texas Tech University will NEVER ask you for your eRaider username, password, or other personal information via an email.
- If you have responded to one of these emails and provided your eRaider username and password, please change your password immediately, and contact IT Help Central at (806) 742-4357 (HELP) for more assistance.
- If you have received one of these or similar emails in your Inbox and have not responded, you may simply delete the email - no further action is needed. Thank you for protecting TTU data and information resources!
The TTU IT Division recommends the following safe computing practices to protect yourself and TTU resources from this and other email scams:
- Do not click on links contained within an email unless you are certain of the sender’s identity and expecting the information;
- Do not open attachments unless you are certain of the sender’s identity and expecting the information;
- Delete and do not reply to any of these emails;
- Update your desktop, laptop, and/or mobile device anti-virus software; and
- Keep current on critical system updates:
We encourage you to be vigilant in practicing safe computing. You can find additional Safe Computing tips online at http://safecomputing.ttu.edu. For more information or questions, please contact IT Help Central at (806) 742-HELP (4357) or via email at ithelpcentral@ttu.edu.
